Our Creed
Act Like an Owner
Wow the Customer
Cherish the Brand
Pop-A-Shot is the original name in arcade basketball. We've been industry leaders since 1981, delivering trusted expertise, innovative products, and exceptional service to our customers for more than four decades.
Careers
Are you looking to kickstart your career in the sports industry? We have full-time and part-time opportunities available for driven individuals.
See Open Roles
Internships
From the warehouse to customer service, sales, and marketing, you'll gain hands-on experience in every aspect of our business. This internship is designed to provide real-world exposure, valuable professional skills, and an understanding of how a company operates.
Interested? Contact our team!
Pop-A-Shot Works Hard & Plays Hard As A Team
Get In Touch
Interested in joining the team or have any questions? Email us directly at popashot@popashot.net.
About Us
We’re a fast growing Arcade company with a line of products ranging from at home games to commercial machines. Pop-A-Shot is the original name in Arcade Basketball; we are focused on providing excellent products, top notch customer support, and creating fans with our day-to-day interactions.
About the Role
We’re looking for a dedicated Customer Support Team Member to assist with any issues our customers may have. You will be responsible for assisting customers, both over the phone and email, as well as collaborating with other departments for assistance as needed. This role is ideal for a self starter who has strong written and verbal communication skills.
Growth Opportunities
While customer service will be your primary responsibility, this role offers opportunities to become involved in many other areas of the business based on your interests, strengths, and initiative. We value team members who are eager to grow and contribute beyond their core responsibilities. As you develop within the role, there may be opportunities to assist with:
- Marketing and social media
- Sales and client outreach
- Event planning and coordination
- Opportunity to travel and assist at events
- Logistics and operations
- Business development
- Creative projects and team initiatives
We’re looking for individuals who enjoy working with people, take initiative, and are excited to grow alongside a collaborative and fast-paced company.
What You'll Do
- Assist Customers using our CRM system, as well as over the phone
- Diagnose issues presented by the customer and provide accurate solutions
- Facilitate and process orders as they enter our system
- Provide invoices and payment forms to customers
- Work closely with our Warehouse, Design, and Logistics teams
- Monitor sales and stock levels on outside sales channels
Must Have Qualifications
- College Degree
- Strong Written and Verbal Communications Skills
- Ability to prioritize, multi-task, and effectively work independently
- Willingness to help in all areas of the business as needed
- Ability and willingness to have a flexible schedule as needed, especially during the Holiday season
- Desire to learn and grow in a fast paced, digitally focused environment
Nice-to-Have
- Previous experience with a CRM system
- Experience with Amazon Seller Central
What Success Looks Like
- Noticeable improvements in ticket completion and overall efficiency within the first 6 months
- Strong teamwork and growing confidence working across different departments
- Reliable, consistent performance with clear measurable results
Role Details & Benefits
- Job Type: Full Time
- Shift: 8 Hour Shift
- Work Location: In Person
- 401(k) & 401(k) Matching
- Dental, Health, and Vision Insurance
- Paid Time Off
- Unlimited Pop-A-Shot
About Us
We’re a fast growing Arcade company with a line of products ranging from at home games to commercial machines. Pop-A-Shot is the original name in Arcade Basketball; we are focused on providing excellent products, top notch customer support, and creating fans with our day-to-day interactions. Our Warehouse Team keeps everything moving– from receiving shipments to getting orders out the door accurately and on time.
About the Role
We’re looking for a dedicated Warehouse Team Member to support daily operations, including picking, packing, shipping, and inventory handling. This is a hands-on role for someone who enjoys staying active and being part of a team.
What You’ll Learn and Do
- Pick and Pack orders – games, replacement parts, and accessories
- Ensure all orders are handled processed and shipped in a timely manner
- Maintain an accurate inventory of all games/parts with daily cycle counts
- Gain real world experience in day-to-day operations of a growing company
- Collaborate with the entire team at Pop-A-Shot
- Log and process returns on a daily basis
- Unload shipping containers of games and parts when necessary
- Support Production team by mounting, trimming, and packaging custom backboards
Must Have Qualifications
- Attention to detail
- Must be able to regularly and repetitively lift, carry, and maneuver boxes and inventory weighing up to 60 lbs throughout an entire shift
- Ability to stand for long periods of time
- Ability to prioritize, multitask and effectively work independently
- Willingness to help in all areas of the warehouse as needed
Nice-to-Have
- 1-year Warehouse experience
- Forklift experience
- High School Diploma or GED Equivalent
What Success Looks Like
- Improvements on overall knowledge and efficiency within first six months
- Continued collaboration and comfortability between departments
Role Details & Benefits
- Job Type: Full Time
- Shift: 8 Hours
- Work Location: In Person
- 401(k) & 401(k) Matching
- Dental, Health, Life, and Vision Insurance
- Paid Time Off
About the Role
From the warehouse to customer service, sales, and marketing, you'll gain hands-on experience in every aspect of our business. This internship is designed to provide real-world exposure, valuable professional skills, and an understanding of how a company operates.
